Public records
These examples are drawn from state insurance regulators and other government sources. They explain how public processes work. They are not customer stories.
These examples are based on publicly available regulatory or government records. They are not US Insurance Guide customer testimonials and do not predict individual claim outcomes.
Maryland · Public record
More than $70 million in 2025
The Maryland Insurance Administration reported that it recovered more than $70 million for Maryland consumers in 2025 by helping resolve insurance complaints and related issues. The figure covers many complaints across several agency units and does not predict any individual's result.
Maryland Insurance Administration · January 29, 2026
Virginia · Public record
Virginia SCC Bureau of Insurance
The Virginia State Corporation Commission’s Bureau of Insurance warns that AI tools can often provide incorrect information about insurance because they may misread policies, correspondence, websites, and state insurance laws. The Bureau asks consumers to verify AI-generated answers with reliable sources.
Virginia State Corporation Commission, Bureau of Insurance
Washington, D.C. · Public record
DC Department of Insurance, Securities and Banking
The D.C. Department of Insurance, Securities and Banking investigates insurance complaints involving issues such as claims, coverage, premiums, cancellation, refunds, and producer conduct. DISB currently says most complaints are investigated and brought to resolution in approximately 45 days. That is a typical timeline, not a guarantee for every file.
DC Department of Insurance, Securities and Banking
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